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Corporate Communications VoIP and Managed IT Services Provider
NCListing DetailsOffice ID: VOIP1
Status: Sold
Listing Broker: Jeff Snell, M&AMI, CBI, ABI
Listing Price: $3,300,000
Gross Revenue: $1,865,532
Cash Flow: $611,770
Inventory: $60,000
Inventory Included: Yes
FF&E: $235,861
FF&E Included: Yes
Sale Price: $4,275,000
Sales Structure: Asset Sale
Seller Financing: Yes
Financing/Terms:
Seller will participate in SBA mandated financing if required.
Reason for Sale:
Other business interests.
Training:
Seller will provide up to 80 hours of transition support within 90 days of closing at no additional cost.
OperationsYear Established: 2011
Form of Ownership: LLC
Employees (full-time): 12
Employees (contractors): 1
Managers: 2
Business Hours: M-F 8-5 24/7/364 support
Summary
Business Description:
The business provides voice, managed IT services, video, contact center solutions, video conferencing and carrier services. They have built their infrastructure with top tier hardware, software, support systems, management systems, employees, policies and procedures resulting in a highly reliable, scalable and high performance product/service offering in high demand by companies and corporations where communication is mission critical. The referral and partner network is established and one of the top new client sources. ~90% revenue is contract based, recurring monthly billing.
Historical Summary:
Prior to founding this company the founder who owned multiple computer stores that was incurring high telecommunications cost. He began investigating ways to reduce the internal cost and developed a VoIP solution that was then brought to market. The company was formed in 2011 after equipment, systems and processes were tested and perfected. The company is now a full service VoIP telecom and managed IT services provider with additional related support services.
Owner Qualifications:
General business, accounting, HR, customer relations/communications, marketing, sales and light technical skills or ability to hire same.
Competition:
Direct competitors would have to be able to provide managed services as well as VoIP provider. There are 3 companies that compete internationally. Local competitors sell hardware, installation and support, but do not provide carrier services (aka dial tone).
Potential Growth:
This clients internal call center quality has to be staffed with the highest quality staff. The call center could be doubled and have a corresponding impact allowing sales to triple. Establishing a presence outside of NC would allow replication of NC success. There is an opportunity to increase marketing, social media, blogs, video, etc. The infrastructure is in place to roll out SMS. Door to door selling has been successful in the past with salespeople with the right mindset. There is opportunity in the managed call center space.
LocationType of Location: Commercial Center
Real Estate for Sale: Yes
Lease Security: $15,500
Monthly Rent: $17,500
Square Footage: 13496
Facilities:
13,496 square feet located in a well established technical park. Well lit parking lot with more than adequate parking available. Class A finishes with recent $250,000 refresh. Currently provisioned with shipping/receiving area, copy/print room, inventory storage, demo room, lab, telecommunications room, break room/kitchen, server lab, lounge area, lobby and reception, men's and women's restrooms game room, multiple conference rooms of various sizes, training room, cubicles and enclosed executive offices. Space allows for ten fold the current requirement which would support sales in excess of $20,000,000.
Last Updated: Nov 8, 2018 / 6:18 PM
Financial Information Current as of: Jun 9, 2016 / 12:43 PM